Last Updated: September 2025
At Autoverto.com, we want you to shop with confidence. If you are not satisfied with your purchase, you may request a return or refund in accordance with the policy below.
- Eligibility for Returns
• Items must be returned within 30 days of delivery.
• Products must be unused, uninstalled, and in their original packaging.
• Proof of purchase (order number, receipt, or invoice) is required.
• Certain items (electrical parts, custom orders, clearance items) are non-returnable. - Non-Returnable Items
• Electrical and electronic components.
• Items damaged due to incorrect installation or misuse.
• Products not purchased directly from Autoverto.com. - Refunds
• Approved refunds will be issued to your original payment method.
• Shipping costs are non-refundable unless the issue is our error.
• Refunds are processed on business days to reflect in your account. - Exchanges
• If you receive a defective or incorrect item, we will replace it at no extra cost.
• Exchanges are subject to stock availability. - Return Shipping
• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
• We recommend using a trackable shipping service for returns. - Damaged or Incorrect Items
• If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery.
• Provide photos/videos for faster resolution. - How to Request a Return
To initiate a return, please contact our support team
We will provide you with return instructions and support.
- Changes to This Policy
We may update this Refund & Return Policy from time to time. Any updates will be posted on this page with the revised date.