Refund and Returns Policy

Last Updated: September 2025

At Autoverto.com, we want you to shop with confidence. If you are not satisfied with your purchase, you may request a return or refund in accordance with the policy below.

1. Eligibility for Returns
   • Items must be returned within 30 days of delivery.
   • Products must be unused, uninstalled, and in their original packaging.
   • Proof of purchase (order number, receipt, or invoice) is required.
   • Certain items (electrical parts, custom orders, clearance items) are non-returnable.
2. Non-Returnable Items
   • Electrical and electronic components.
   • Items damaged due to incorrect installation or misuse.
   • Products not purchased directly from Autoverto.com.
3. Refunds
   • Approved refunds will be issued to your original payment method.
   • Shipping costs are non-refundable unless the issue is our error.
   • Refunds are processed on business days to reflect in your account.
4. Exchanges
   • If you receive a defective or incorrect item, we will replace it at no extra cost.
   • Exchanges are subject to stock availability.
5. Return Shipping
   • Customers are responsible for return shipping costs unless the item is faulty or incorrect.
   • We recommend using a trackable shipping service for returns.
6. Damaged or Incorrect Items
   • If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery.
   • Provide photos/videos for faster resolution.
7. How to Request a Return

To initiate a return, please contact our support team

We will provide you with return instructions and support.

8. Changes to This Policy

We may update this Refund & Return Policy from time to time. Any updates will be posted on this page with the revised date.